Terms and Conditions

1. Please note that this practice does not provide an after-hours service. Nor does it offer an acute/emergency medical service.

2. In the case of an emergency, please either contact the surgery on 021 7129274 or Whatsapp: 0603466788

Or

Alternatively, go to your local Emergency Unit or Medicross

Or

If you are in Cape Town call one of the following ambulance services:

ER 24: 084124
Netcare: 082911
Melomed 24: 0800786000
CMR ( for Deep South only): 0827824444/0217824444
Government ambulance: 10177
Or Cape Town Emergencies: 0214807700

3. Complaints/ Suggestions/Compliments

Please contact the practice if you have a complaint, suggestion or compliment and the relevant forms will be sent to you. Email address: admin@annepargiter.com

In the case of a complaint, receipt will be acknowledged within 48 hrs ( working days) and a resolution within 30 days.

If you would like to complete a survey re your experience at the practice, please email the above address or request a form at reception.